At TheRental Guys.ca we want to make sure that you can rent the equipment you need, when you need it, and that you have the option to make a cancellation if you ever need to.
Our cancellation and refund policy is very simple. We will give you a FULL REFUND when you cancel your booking 7 days before your rental date. Before you book/cancel your rental, keep in mind that any cancellations that are made with less that 7 days of notice will not be reimbursed.
Once your payment goes through, you cannot modify your order to extend or shorten the duration of your rental. If you want to extend your booking, you need to start a new order based on the availability of the equipment. If you make a mistake when making the order, and you need to modify it, please give us a call as soon as possible and we will do everything we can to accommodate your request.
If you ever have any issues or questions, do not hesitate to Contact Us.
TheRentalGuys.ca management team